Wednesday, 5 March 2014

Verizon touts nationwide wireless test to claim it's still no. 1

Verizon touts nationwide wireless test to claim it's still no. 1

Verizon Wireless is using results from a RootMetrics test to claim it is the fastest and most reliable wireless carrier in the US

Verizon Wireless is trying to quell its competitors' claims that they offer better performing wireless networks than Verizon does with results of a new study published by RootMetrics.

On Wednesday, Big Red highlighted findings from a recent RootMetrics nationwide wireless test, which shows that Verizon dominated in five out of six categories that were tested by wireless analytics company during the last half of 2013.

Specifically the test looked at network reliability, call completion and quality, text message service, and data speeds. Overall Verizon ranked No. 1 nationally with AT&T following as a close second. Sprint and T-Mobile came in third and fourth respectively.

The results of the test offer some solace to Verizon Wireless customers, who over the past year have experienced some congestion issues in big cities, such as New York. The results also help deflect some of the attention from other wireless operators, such as AT&T which has been claiming it now has the most reliable wireless network. And earlier this year, T-Mobile started touting itself as having the fastest 4G LTE service.

Verizon Wireless CTO Nicola Palmer said during a conference call with reporters Wednesday that the results confirm what Verizon's customers already know.

"We are meeting and exceeding our brand promise," she said. "We are delivering consistent reliable, fast service when and where our customers need it."

The reality is that whether it's Verizon, AT&T, or T-Mobile are touting test results, it's difficult to compare because the actual tests used to boast about these claims aren't measuring the exact same things.

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